Diony Santos

IT Systems Administrator

 

 

Diony has a Bachelor Degree in Computer Engineering and has more than 15 years of experience as an ICT Administrator adding to her 3 years solid experience as Technical Service Engineer in the early years of her career. She has in-depth skills and experience in a number of technology platform and infrastructure and has strong experience in IT helpdesk support and desktop management.

Over the years she has been involved in the Design, Installation, Deployment, Administration & Maintenance of Microsoft Windows Servers, VMWare Infrastructure, Unified Communications, Local & Wide Area Network infrastructure, Provision of Helpdesk Services, IMAC (Install, Move, Add, Change) of computers and devices, Definition & review of IT guidelines & policies and Technical activities with service providers.