Certified
ISO 9001:2015, AS9100D & ISO 27001
Dassault Systèmes
official partner
MEMKO Head Office
L28 303 Collins St, Melbourne, VIC
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CAD & CAM Solutions

Streamline your design workflow with our complete starter kits featuring Product Data Management Integration, Online Learning and Support

PLM Express Design Engineering

Empower smart product design and boost engineering precision

DELMIA Machining

Advanced CAM solution for smarter CNC programming, simulation and machining operations.

Project Management Solutions

Empower real-time collaboration in the cloud and boost team planning efficiency through the 3DEXPERIENCE platform.

Business Process Management

Improve work life and optimise business performance by performing automated tasks

Frequently Asked Questions

Who can purchase the solutions/roles available online?

Our solutions and offers are specially created for three different audiences:

  • Companiesideal for professional usage.
  • Makers, providing specialised tools for hobbyists.
  • Studentswith educational-focused resources.

Are all the roles available on the cloud?

The 3DEXPERIENCE platform provides various Cloud-based solutions and roles for online purchase dedicated for three different audiences: CompaniesMakers & Students.

Yet, the complete portfolio is not accessible online. Please contact us if you have particular requirements, and we’ll help find the right solution for you.

Where should I click to buy?

For roles or offers available for online purchase in your country, a ‘Buy’ button simplifies the process, just click to add them to your cart. To complete the transaction, login or create an account.

If the role isn’t purchasable online, contact us directly, and we’ll explore alternative purchasing options for your preferred roles.

What are the available subscription durations?

Structured to align with distinct purchase options, our subscription plans offer various durations. These comprise yearly subscriptions applicable to all categories, quarterly subscriptions exclusively available for Companies, monthly subscriptions tailored for Makers, and yearly subscriptions designed specifically for Students.

Each subscription plan spans from a defined start date to an end date and necessitates full upfront payment by card. For Companies, an alternative payment method via bank transfer is available. It’s important to note that combining subscriptions with different durations within a single cart is not supported.

If you have specific requirements or need a customised subscription plan, we encourage you to contact us.

Can I cancel my order if I change my mind?

For Yearly and Quarterly subscriptions, we currently have a 15 days cancellation policy. If you submit your cancellation request up to 15 days after your purchase, we will cancel and refund your order. This policy however does not apply for trial offers, monthly subscriptions or quarterly and yearly renewals.

If you are eligible to a refund & cancellation, please contact us via this support form and we will get back to you shortly.

Can I stop my subscription at any time? Is the renewal of my subscription automatic?

Licence Subscriptions are renewed automatically. You can stop renewal up to 5 days before the end of your subscription.

To manage automatic renewals, visit the ‘Subscriptions’ tab in your ‘Dassault Systèmes Account’. From there, you can easily disable the automatic renewal. Your subscription will stop at the following anniversary date.

Please note that: Your data will still be available until 2 weeks after the cancellation request date.